Best AI Customer Success in 2026
AI customer success tools help teams anticipate churn by calculating a health score for each account and triggering proactive actions before customers disengage. They centralize product usage signals, support interactions, and CRM data for a complete view of customer health. Compare platforms by prediction model, integrations, and ease of configuration.
18 tools
ChurnZero is an AI-powered customer success software that helps businesses combat customer attrition rates.
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Gainsight is a leading software in customer success and product experience management.
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Qualtrics XM is an experience management platform that helps businesses understand and optimize their interactions with customers, employees, and markets.
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Catalyst is a customer success platform that helps sales teams unify their efforts to drive ongoing impact and value.
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ClientSuccess is a platform dedicated to customer success management, offering powerful tools to reduce churn and increase customer revenue.
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Codyco is an artificial intelligence solution specifically designed for hotel groups.
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Custify is a platform designed to optimize customer success within SaaS companies.
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Duckie deploys AI support agents in minutes - integrating with your docs, codebase, and tickets to instantly resolve technical support questions without routing them to engineering.
Free
Open is enterprise AI customer support - deploying AI agents that handle complex support tickets end-to-end, escalating only when genuinely necessary, with the quality enterprises demand.
Free
Planhat is a platform designed for B2B companies seeking to maximize their revenue throughout the customer lifecycle.
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Pollen is a groundbreaking platform that assists customer success teams through artificial intelligence.
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Quivr provides AI auto-resolutions and suggestions for customer service - instantly resolving common tickets and surfacing the best responses for complex ones so support teams handle more volume with less effort.
Free
Retently is a customer experience management platform designed specifically for B2B companies and e-commerce brands.
From 49€/mois
Risotto auto-resolves IT support tickets - integrating with your helpdesk and internal knowledge base to instantly answer employee IT questions and solve problems without routing to a human agent.
Free
Telemetron is an AI-powered customer support platform specifically designed for hardware companies.
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Totango is a customer success management platform designed to help businesses maximize customer value while driving revenue growth.
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Unisson is a platform that integrates AI agents directly into your customer-facing teams.
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Vitally is a platform designed to optimize customer success by bringing together data, teams, and clients within a unified space.
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