The 9 Best Gainsight Alternatives (2026)
Gainsight is a leading software in customer success and product experience management.
Best Gainsight alternatives
ChurnZero
ChurnZero is an AI-powered customer success software that helps businesses combat customer attrition rates.
Vitally
Vitally is a platform designed to optimize customer success by bringing together data, teams, and clients within a unified space. By leveraging automation and artificial intelligence, Vitally facilita
Planhat
Planhat is a platform designed for B2B companies seeking to maximize their revenue throughout the customer lifecycle. By combining human intelligence and automation, Planhat enables businesses to effe
Totango
Totango is a customer success management platform designed to help businesses maximize customer value while driving revenue growth.
Catalyst
Catalyst is an innovative platform dedicated to optimizing team productivity.
ClientSuccess
ClientSuccess is a platform dedicated to customer success management, offering powerful tools to reduce churn and increase customer revenue.
Custify
Custify is a platform designed to optimize customer success within SaaS companies.
Retently
Retently is a customer experience management platform designed specifically for B2B companies and e-commerce brands.
Comparison table
| Outil | Price/mo | RGPD | Best for |
|---|---|---|---|
| GainsightReference | — | — | |
| Qualtrics XM | — | — | |
| ChurnZero | — | — | |
| Vitally | — | — | |
| Planhat | — | — | |
| Totango | — | — | |
| Catalyst | — | — | — |
| ClientSuccess | — | — | |
| Custify | — | — | |
| Retently | 49€ | — |
See also