The 10 Best Gainsight Alternatives (2026)
Gainsight is a leading software in customer success and product experience management.
Best Gainsight alternatives
Qualtrics XM
Qualtrics XM is an experience management platform that helps businesses understand and optimize their interactions with customers, employees, and markets.
ChurnZero
ChurnZero is an AI-powered customer success software that helps businesses combat customer attrition rates.
Vitally
Vitally is a platform designed to optimize customer success by bringing together data, teams, and clients within a unified space. By leveraging automation and artificial intelligence, Vitally facilita
Planhat
Planhat is a platform designed for B2B companies seeking to maximize their revenue throughout the customer lifecycle. By combining human intelligence and automation, Planhat enables businesses to effe
Totango
Totango is a customer success management platform designed to help businesses maximize customer value while driving revenue growth.
Catalyst
Catalyst is a customer success platform that helps sales teams unify their efforts to drive ongoing impact and value. By focusing on critical business outcomes, Catalyst transforms customer relationsh
ClientSuccess
ClientSuccess is a platform dedicated to customer success management, offering powerful tools to reduce churn and increase customer revenue.
Custify
Custify is a platform designed to optimize customer success within SaaS companies.
Retently
Retently is a customer experience management platform designed specifically for B2B companies and e-commerce brands.
Pollen
Pollen is a groundbreaking platform that assists customer success teams through artificial intelligence. Designed for fast-growing companies, Pollen helps prioritize at-risk accounts and optimize cust
Comparison table
| Outil | Price/mo | RGPD | Best for |
|---|---|---|---|
| GainsightReference | — | — | |
| Qualtrics XM | — | — | |
| ChurnZero | — | — | |
| Vitally | — | — | |
| Planhat | — | — | |
| Totango | — | — | |
| Catalyst | — | — | — |
| ClientSuccess | — | — | |
| Custify | — | — | |
| Retently | 49€ | — | |
| Pollen | — | — | — |
See also