Best customer-success AI Tools for customer support2026

Discover the 10 best customer-success AI tools selected for customer support. Comparison by pricing, features and GDPR compliance.

10 tools comparedUpdated May 20269 GDPR compliant
Our top pick
Catalyst

Catalyst

Catalyst is an innovative platform dedicated to optimizing team productivity.

The 10 best tools

1
Catalyst

Catalyst

Catalyst is an innovative platform dedicated to optimizing team productivity.

Contact
  • Intégration de gestion de projets
  • Facilite le suivi des tâches et des délais pour chaque membre de l'équipe
  • Outils de communication intégrés
60 integrations
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2
ChurnZero

ChurnZero

ChurnZero is an AI-powered customer success software that helps businesses combat customer attrition rates.

Contact
  • AI Agents
  • Onboarding Acceleré
  • Monitoring des Interactions
RGPD150 integrations
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3
ClientSuccess

ClientSuccess

ClientSuccess is a platform dedicated to customer success management, offering powerful tools to reduce churn and increase customer revenue.

Contact
  • Dashboard 360°
  • Playbooks
  • Scoring de santé
RGPD40 integrations
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4
Custify

Custify

Custify is a platform designed to optimize customer success within SaaS companies.

Contact
  • Customer 360
  • Customer Health
  • Expansion & Growth
RGPD50 integrations
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5
Gainsight

Gainsight

Gainsight is a leading software in customer success and product experience management.

Contact
  • Automated Customer Health Scores
  • AI-Powered Insights
  • Custom Playbooks
RGPD200 integrations
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6
Planhat

Planhat

Planhat is a platform designed for B2B companies seeking to maximize their revenue throughout the customer lifecycle. By combining human intelligence and automa

Contact
  • Automatisation des processus
  • Implantation d'agents
  • Supervision en temps réel
RGPD120 integrations
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7
Qualtrics XM

Qualtrics XM

XM + churn analysis

Contact
  • Voice of Customer
  • Employee Engagement
  • 360 Development Feedback
RGPD150 integrations
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8
Retently

Retently

Retently is a customer experience management platform designed specifically for B2B companies and e-commerce brands.

49€/mo
  • Omnichannel Surveys
  • AI-Powered Insights
  • Survey Automations
RGPD30 integrations
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9
Totango

Totango

Totango is a customer success management platform designed to help businesses maximize customer value while driving revenue growth.

Contact
  • Plateforme tout-en-un
  • Analyse prédictive
  • Gestion intégrée des opérations
RGPD80 integrations
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10
Vitally

Vitally

Vitally is a platform designed to optimize customer success by bringing together data, teams, and clients within a unified space. By leveraging automation and a

Contact
  • Automatisation des flux de travail
  • Intelligence artificielle
  • Gestion de projet agile
RGPD100 integrations
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