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Lucent

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AI bug detection via session replays

SOC 2

About Lucent

Lucent is an AI session analysis tool that allows product teams to understand how users interact with their applications. Its main value proposition lies in the automated detection of bugs and user experience (UX) problems in real-time. This helps startups and businesses optimize their product by capturing and analyzing user interactions. Lucent simplifies the process of detecting critical issues, enabling teams to react quickly and improve user satisfaction rates. By using Lucent, businesses can identify problems they might not have otherwise noticed, ensuring a smooth experience for users.

Source: Lucent official website

Key Features

Bug Detection

Real-time alerts for errors users encounter

Weekly Reports

Summary of trends and issues from sessions

Active Signals

Custom monitoring of user behaviors

Session Linking

Access to recordings for every detected issue

Priority Processing

Accelerated session processing

Custom Filtering Rules

Advanced filtering of specified sessions

Integrations

Support for all necessary integrations

Dedicated Account Manager

Personalized assistance for business accounts.

Practical Use Cases

Rapid bug detection during product testing
Enhancement of user experience through session analysis
Identification of shopping cart abandonment in checkout processes
Starting from
Free
usage-based
Visit
API
Mobile App