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Freshdesk AI

Freshsales
Slack
Microsoft Teams

Helpdesk IA avec priorisation automatique

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About Freshdesk AI

AI Helpdesk with automatic prioritization

Source: Freshdesk AI official website

Key Features

Vertical AI Agents

assistance for complex inquiries

Prebuilt Workflows

for quick implementation

Multi-channel Support

in a central workspace

AI Copilot

for human agents' assistance

AI Insights

for data-driven decision making

Automated Query Resolution

streamlining responses

Integration Capabilities

with external applications

Customizable Support Portals

tailored for specific needs

Advanced Ticketing

and routing systems

Security Features

for data management

Practical Use Cases

Resolving repetitive customer inquiries
Enhancing team productivity with automated responses
Managing multi-channel support requests
Starting from
19€/month
per user
Voir
API
Mobile App